Catering professional At the side of the guest
Specialists in the hospitality industry serve and look after guests in various areas of the catering trade. They serve drinks and food in restaurants, prepare events and set up buffets. They also prepare hotel rooms.
What are the tasks?
Specialists in the hospitality industry are versatile. The main tasks include looking after guests in restaurants or hotels. They serve guests, pour drinks, serve food, set tables and prepare guest rooms. They also prepare and dress simple dishes, set up buffets and prepare for events. Behind the scenes, hospitality professionals also ensure that things run smoothly. They procure, store and check food and prepare the rooms in hotels.
What are the requirements?
One of the most important requirements of a specialist in the hospitality industry is a willingness to make contact and a customer and service orientation. These are central to establishing contacts with customers and guests and responding to their wishes and needs. In addition, organisational skills and diligence as well as a sense of hygiene, the ability to work in a team and a confident manner are essential. As work often involves walking and standing, a good physical constitution is required and foreign language skills are an advantage when dealing with international guests.
What are the fields of application?
- Cafés, restaurants, canteens and catering companies. Also in hotels, youth hostels, health resorts, on ships or in fitness centres.
- Restaurant
- Buffet
- Business Service
- Kitchen
- Stock
- Guest services
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